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System Administrator Level 2 (SA2)

Fort Meade, Maryland · Information Technology
Qualification: Ten (10) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required
·     Skills:
  • Linux System Admin experience including VMWare or experience with virtual machines and Windows System Admin experience
  • Customer interactive skills
  • Some hardware maintenance skills
  • Self -starter, proactive and willing to learn.
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process
  • Provides in-depth experience in troubleshooting IT systems
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
  • Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
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