Qualification: Ten (10) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required
· Skills:
- Linux System Admin experience including VMWare or experience with virtual machines and Windows System Admin experience
- Customer interactive skills
- Some hardware maintenance skills
- Self -starter, proactive and willing to learn.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process
- Provides in-depth experience in troubleshooting IT systems
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
- Provides detailed analysis and feedback to agency management and internal customers for escalated tickets